/ Hello I’m the FAQ

Got any questions? I’m happy to answer them personally. But some answers can be found below:


Are you open?
Yes! I never closed my doors. I follow the rules as stated by RIVM. Please read me for more information on what that means for your stay.

I have a booking and not sure if I can make it. Can I cancel?
Depends on your booking. Please send me an email so I can see if I can help you out. Please read my cancellation policy.


Food & beverage

Is breakfast included in the price?
No, but I serve a delicious local breakfast with coffee, tea or juice however and wherever you like it. You can order this from my menu starting at 07:45 until 16:00. During the day until 19:30 in the evening I serve MY FAVORITES menu.

I have a guest pantry were you can make your own coffee and tea.

Do you serve drinks?
Sure do! I have a bar in my living room for coffee, beer, cocktails all local yummies. In Haarlem you can find a huge number of café’s as well. I can give you some insider tips when you’re here.

Do you serve food?
Sure do! I serve breakfast, lunch, local snacks and diner. I also prepare groups diners on request. All local yummies. In Haarlem you can find a huge number of great restaurants for diner. I can give you some insider tips when you’re here.


Book me

How can I book?
Through book a room you will arrive on my booking site. You can choose to reserve a room with your credit card. You will pay when you arrive. OR, you can choose the ‘non-refundable’ option to pay in advance with iDeal, Bancontact or Sofort.

Can I book without a credit card?
You can book by choosing the ‘non-refundable’ option to pay with iDeal.

Can you gain acces to the hostel at night?
Yes you can, no curfew for you. The room key is also the key for the night entrance.

Can I pay for my room when I arrive by cash?
Yes, you can pay cash at check in. Just bear in mind you’ll need a credit card to guarantee your booking.


Reservation and rooms

I want to drop my luggage
I open at 8:00 and you are more than welcome to check-in and leave your bags while you go and explore. Your room is definitely ready at 15:00. Feel free to leave you bags after check-out as well.

What time is check in / out?
Check in is at 15:00, check out is at 11:00. But you are always free to come earlier to drop off your bags or when you check out to leave it for the day with me.

Are there towels in the boutique hostel?
Sure are and they are free. All private rooms come with towels. Staying in a dorm and in need of a towel? Just ask me.

Is bed linen supplied?
When you stay with me, I’ll make sure your bed is ready made to jump into for a good night sleep. Staying in a dorm? I will ask you to take off your sheets when you check out.

Do you have a laundry facility?
Yes I do, I have a washing machine and a dryer. I can do your laundry for €7.50. You can also go to a local place, they charge per kilo.

Do you have safes in the room?
My dorm rooms have drawers under the beds. You can lock them with your own lock. If you forgot yours you can buy or rent one at my bar. My private rooms don’t have safes, but I do have one so leave whatever you need to at my reception.

I’m coming by bike can I store my bike somewhere?
You sure can! I have a garage where you can secure you bike overnight.

How long can I stay at the hostel?
I have a 10 day maximum stay.

I am not 18 yet, can I still stay at your place?
Only if you are accompanied by an adult, otherwise you have to wait until you are 18 to stay with me.

Do you rent bikes?
Sure do. I have 10 bikes available. If you need more no problem, I will set you up. Bike rental is €12.50 for one calendar day and €10.- for any following day.

Are animals allowed?
Sorry I am pet free hostel.

Are kids allowed?
Yes of course, I am very suitable for families as well. Have a look at my “Klederdracht room” it has a swing!

Can I bring a baby?
Of course. I have a baby cod available. Please add the cot to your reservation in the last step of your booking. Everyone who fits in a baby cod sleeps for free.

Can I bring people from outside the hostel?
Yes of course bring your friends to hang out at the livingroom or patio. Just when the clock hits 23:00 my quiet times starts and I will ask you to continue the fun somewhere else.



Are you located in the center?
I am located in the center of Haarlem on the quite side. It’s a 5 minute walk from the hostel to the middle of the central square.

Can I park my car at your hostel?
You are welcome to park your car right in front of my entrance to unload. My street and surrounding streets are paid parking spots for a maximum of 3 hours. I will provide you a map with details where you can park your car for free. It’s not the easiest but hé it’s free! Check parking for more details.

How far are you from Amsterdam?
From me it is a 15 min walk and a 15 min train ride to get you to the center of Amsterdam. You can schedule your travel with Dutch public transport through this site. I have Amsterdam Region Travel passes available.